To register with AcupunctureProfessional you must agree with the Terms and Conditions of Use Agreement below. Use of the Site will be taken by AcupunctureProfessional as agreement by the User of the Terms and Conditions set out below.
1. General
1.1. This agreement is made between you (“Your”) as the user (“User”) and ACUPUNCTUREPROFESSIONAL and constitutes the terms and conditions in respect of your access to the AcupunctureProfessional web site (“the Site”) and the use of educational and continuing professional development (“CPD”) or professional development activities (“PDA”) materials and information management services (“the Services”) available to users of the Site. Any use of this Site as a registered User will constitute acceptance of these Terms and Conditions. “CPD cycle” or “PDA cycle” means the applicable timeframe for accruing activity as prescribed by the relevant organization authorized to administer CPD or PDA in your location.
2. Use of the Site and Fees
2.1. To use and access the Site and the Services, You must have paid the fees, if any, (“Fees”) for those Services, as published by AcupunctureProfessional from time to time.
2.2. Unless expressly stated by AcupunctureProfessional, Fees quoted do not include any sales, goods and services, valued added, customs or any other applicable Government taxes or duty, the cost of which will be borne by the User.
2.3. You are permitted to access and use the Site for the purpose of facilitating access to the CPD or PDA materials and Services.
2.4. All payments must be made online by way of an acceptable credit or debit card using our secure third party online payment processor.
2.5. AcupunctureProfessional reserves the right at any time to alter its fee structure. As a courtesy, advanced notice of intended alterations in fees will be announced by posting a notice on the Site.
3. User Name and Password
3.1. AcupunctureProfessional will automatically confirm your login details (“Username” and “Password”) when you request registration by sending an email to the address you provided during registration.
3.2. You may change the Password at any time using the facility provided on the Site. You must immediately notify AcupunctureProfessional of any Password which is lost, inoperable or used in an unauthorised manner.
3.3. You are responsible for all use of the Site made using your username and password, whether or not the use is made by you or by someone else using your login and password. You are responsible for protecting and securing your password from unauthorized use and you should not divulge your password to anyone else.
3.4. AcupunctureProfessional will not in any event be liable for any loss, damage, claims, costs or expenses arising out of the use or misuse of the Password, and the User will indemnify AcupunctureProfessional against all loss, damage, claims, costs or demands in this regard.
4. The Services
4.1. AcupunctureProfessional will provide you with a user modifiable web based database that you may use to maintain a record of your CPD/PDA activities.
4.2. AcupunctureProfessional will provide you with access to various eduction activities that may enable you to fulfil CPD/PDA requirements set by your regulatory authority or professional body.
4.3. CPD/PDA activities that are undertaken on the Site will be automatically included in a User’s personal record. The User is solely responsible for the accuracy of all information submitted to a regulatory authority or professional body and the User indemnifies AcupunctureProfessional against all loss, damage, claims, costs or demands in this regard.
4.4 AcupunctureProfessional will endeavour to provide all course material as advertised, however changes to advertised course curriculum may be required from time to time based on speaker availability or other unforeseen circumstances. If a free or purchased course or program is to be changed or modified, an equivalent replacement of equal or greater value will be offered. All changes in this regard are final.
5. Privacy
5.1. Personal information provided to AcupunctureProfessional through use of the Site will be handled in accordance with AcupunctureProfessional’s Privacy Policy, a copy of which may be viewed on the Site.
6. Links from the Site
6.1. The Site may contain links to other websites that are owned and operated by third parties. Even if the third party is affiliated with AcupunctureProfessional, AcupunctureProfessional has no control over these linked sites, all of which have separate terms of use and privacy and data collection practices, independent of AcupunctureProfessional. AcupunctureProfessional has no responsibility or liability for these terms or practices or the content of such websites, and makes no representation or warranties about the products or services they may provide. If the User chooses to access these linked sites, the User does so at their own risk. Links do not imply that AcupunctureProfessional sponsors, endorses, or is affiliated with or associated with such websites.
6.2. You are not permitted to frame the Site without the express written permission of AcupunctureProfessional.
7. Confidentiality
7.1. The records of all CPD/PDA activities you undertake or record using the Site will remain strictly confidential and will only be disclosed (with your permission) to your nominated regulatory or professional body and to AcupunctureProfessional employees and contractors for the purposes of providing services to you. AcupunctureProfessional will not reveal assessment marks, scores or grades of achievement to regulatory or professional bodies without your express written consent. Certificates of completion do not include assessment grades.
8. Refund Policy
8.1. In the event that you are not satisfied with the service offered on the Site, then a refund may be offered. Refunds can only be made to the same credit card account as originally used in the purchase transaction. Details of any refund request should be made using email (support@acupunctureprofessional.com) and must be i) made within thirty (30) days of enrolment in the course and ii) before any assessment is completed and before a certificate of completion is issued. If a refund is offered the refund transaction will be made via our third party payment processor and may be less a processing fee of 15% of the price paid for the course or courses. Refunds are not available if requested later than thirty (30) days after enrolment or after a User has completed any assessment or after a certificate of completion has been issued.
9. Duration and Termination of Agreement
9.1. This agreement will continue until either the User or AcupunctureProfessional terminate it. Either party may terminate the agreement at any time by sending notice of termination to the other party. On termination, you will cease to be an authorized User of the Site and the Services.
9.2. If AcupunctureProfessional has reason to believe that any information the User has supplied is not accurate, or if it considers that the User has breached this agreement it may terminate this agreement with 24 hours notice and without liability to the User and the User will cease to be an authorized User of the Site and the Services.
9.3. AcupunctureProfessional will not be obliged to refund any amounts paid by the User in respect of the Services, the Site or these Terms if the Services or the User’s licence to use the Site is terminated under this clause 9.
10. Expiration of Access
10.1. Unless otherwise noted, access to all course materials expires 365 days after the date of first access regardless of whether the User has completed the course. AcupunctureProfessional may choose to waive this clause at its sole discretion. Users will be notified by email prior to the expiry of any course enrolments.
11. Intellectual Property
11.1. Intellectual property in the Site, the Content, the Services and all components of them is owned by or licensed to AcupunctureProfessional unless otherwise indicated. Users are permitted to view and print copies of the Content from the Website for the purpose of the User’s own private study in connection with the Services.
11.2. All other copying, downloading, reproduction, distribution adaptation, modification or communication of the Site or any Content is prohibited except with the express written permission of AcupunctureProfessional. Except to the extent that this right cannot legally be excluded, the User must not disassemble, decompile or reverse engineer any part of the Site.
11.3. The Site may contain trademarks which are registered or otherwise protected by law. These include the AcupunctureProfessional name and logo and the logos of various AcupunctureProfessional products and the trademarks of third parties. The User is not permitted to use these trademarks without the written permission of the trademark owner.
11.4. The User acknowledges that a breach of these Terms may infringe not only the rights of AcupunctureProfessional, but also the rights of third parties whose intellectual property is licensed to AcupunctureProfessional. Without limiting any other provision of these Terms, the User agrees to fully indemnify AcupunctureProfessional in respect of all claims, demands and proceedings brought by third parties (including all legal fees) arising out of the User’s breach of these Terms.
12. Discussion Forums and Content Submissions
12.1. The Site may contain discussion groups, forums, bulletin boards and other facilities for exchange of information with other users of the Site (“Forums”). In using, and contributing material to, Forums, the User must comply with these Terms and all policies, guidelines and directions published by AcupunctureProfessional.
12.2. AcupunctureProfessional is not responsible for the accuracy, completeness or suitability of any information provided by Users of the Site, and excludes all liability for any reliance or decisions made based on such information. The User agrees to exercise their own judgement in obtaining or using information from the Site, including ascertaining the validity of information.
12.3. AcupunctureProfessional does not and cannot review all communications and content posted to or created by users accessing the Site and excludes all liability in respect of the content of these communications and materials. If the User has a complaint regarding any material displayed in a Forum or otherwise communicated through the Site, AcupunctureProfessional’s sole obligation will be to review any written complaint notified to it and if it sees fit, in its sole discretion, modify or remove content.
13. Submitted Material
13.1. By contributing material to any Forum or otherwise submitting any material through the Site (“Submitted Material”), the User automatically grants (or warrants that the owner of such materials expressly grants) AcupunctureProfessional a worldwide, perpetual, royalty-free, irrevocable, transferable and sub licensable licence to use, reproduce, adapt, modify, communicate, display, perform and distribute those Submitted Materials. Such licence shall apply with respect to any form, media, or technology now known or later developed. Without limiting the foregoing, the User agrees that Submitted Material may be used by AcupunctureProfessional for purposes including (without limitation) marketing, research and development of goods and services. This licence does not apply to any personal information, credit card details or bank account details provided by the User or to other personally identifiable information AcupunctureProfessional may collect from the User under the guidelines established in its privacy policy.
13.2. Without limiting the disclaimers set out in clause 13, AcupunctureProfessional reserves the right to block or remove communications or materials that it considers are or may be:
(a) abusive, defamatory, or obscene;
(b) fraudulent, deceptive, or misleading;
(c) in violation of a copyright, trademark or; other intellectual property right of another;
(d) in violation of any law or regulation; or
(e) offensive or otherwise unacceptable to AcupunctureProfessional in its sole discretion.
14. Representations, Warranties and Disclaimer
14.1. THE SITE, THE SERVICES AND THE INFORMATION AND OTHER MATERIAL CONTAINED IN THE SITE, WHETHER VISUAL, WRITTEN, OR AUDIBLE (“CONTENT”) IS OFFERED AS-IS AND ACUPUNCTUREPROFESSIONAL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING THE SITE, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THE PRESENCE OR ABSENCE OF DEFECTS OR ERRORS.
14.2. Site Content is subject to change at any time without notice. The Site and the Services are provided for health care education and training purposes only and are not intended as a substitute for professional medical advice. AcupunctureProfessional uses reasonable endeavour to provide current and accurate Content, however the Site and the Content may contain errors. AcupunctureProfessional does not represent that the Content is current, accurate or complete, or that it is appropriate for the Users specific requirements. AcupunctureProfessional does not accept any liability from any person for the information or advice (or the use of such information or advice) which is provided on the Site or any web site linked from it.
14.3. Although reasonable efforts are made by AcupunctureProfessional to ensure the integrity of the Site, AcupunctureProfessional cannot guarantee the safety of computer systems of site users. AcupunctureProfessional does not accept liability for any loss or corruption of electronically stored data or any damage to any computer system sustained in connection with the use of the Site. The User acknowledges that the User enter and uses the Site at their own risk.
15. Liability
15.1. THE LIABILITY OF ACUPUNCTUREPROFESSIONAL AND ITS RELATED BODIES CORPORATE FOR ANY LOSS, DAMAGE, CLAIM, COST OR EXPENSE WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE USE OF THE SITE, OR THE SERVICES WILL BE LIMITED FOR AN AGGREGATE OF ALL CLAIMS TO AN AMOUNT EQUAL TO THE FEES FOR THE SERVICES PAID BY THE USER TO ACUPUNCTUREPROFESSIONAL IN THE TWELVE MONTHS PRIOR TO THE THEN CURRENT CLAIM ARISING.
15.2. AcupunctureProfessional and its related bodies corporate will not in any case be liable for any direct or indirect lost profit, loss of revenue, loss or corruption of electronically stored data or, without limiting the foregoing, any indirect, consequential or special damages howsoever described or claimed, arising out of or in connection with these Terms, the Site, or the Services.
15.3. Nothing in these Terms excludes, restricts or modifies any condition, warranty, right or remedy conferred on the User by any applicable law in their country of residence that cannot be excluded, restricted or modified by agreement. To the fullest extent permitted by law, the liability of AcupunctureProfessional for a breach of such non excludable condition or warranty is limited, at AcupunctureProfessional’s option, to:
(a) in the case of goods, the replacement of the goods or the supply of equivalent goods; the repair of the goods; the payment of the cost of replacing the goods or of acquiring equivalent goods; or the payment of the cost of having the goods repaired; or (b) in the case of services, the supplying of the services again; or the payment of the cost of having the services supplied again.
16. Indemnity
16.1. The User will fully indemnify AcupunctureProfessional in respect of all loss, damage, costs, expenses (including legal fees on a full indemnity basis), fines, penalties, claims, demands and proceedings howsoever arising, whether at common law (including negligence) or under statute, in connection with any of the following:
(a) any breach of these Terms by the User;
(b) Your use of the Site; or
(c) without limiting the foregoing, any claim that the use of the Site or any Submitted Material communicated by the User infringes the rights of any person (including without limitation intellectual property rights, rights in respect of privacy, defamation, confidentiality, breach of contract and other personal and proprietary rights).
17. Prohibited Uses
17.1. In using the Site in general and in particular any Discussion Forum, You must not:
(a) engage in marketing or commercial promotion of products or services;
(b) impersonate or falsely claim to represent a person or organisation;
(c) defame, abuse, stalk, harass, threaten or otherwise violate the legal rights of others, including without limitation, rights relating to privacy and publicity;
(d) post, link to, or otherwise communicate or distribute any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful material or information, or otherwise use the Site in a manner which is unlawful or would infringe the rights of another person; or
(e) post, link to, or otherwise distribute any information, material or item which contains a virus, trojan horse, worm or other harmful or disruptive component.
18. Jurisdiction
18.1. These Terms are governed by and must be construed in accordance with the laws of New South Wales, Australia. The parties submit to the exclusive jurisdiction of the courts of New South Wales, Australia in respect of all matters arising out of or relating to these Terms, their performance and subject matter.
19. Notices
19.1. You may serve a notice on AcupunctureProfessional for the purposes of this agreement by sending an e-mail tosupport@acupunctureprofessional.com AcupunctureProfessional may serve a notice on you by sending it to your email address. Notices will be deemed to have been served one hour after transmission by email.
20. Changes to the User Agreement
20.1. AcupunctureProfessional may add, remove or change the provisions of this agreement from time to time. All changes will be notified to you by being posted on the Site. It is your responsibility as a user to refer to these additions and changes. Changes will come into effect immediately on being posted and you will be deemed to have accepted them if you continue to access the login area of the Site after that time. If you do not wish to accept them, you must terminate this agreement as described above.
21. Advertising Material
21.1. Advertising, sponsorship and other commercial promotions from third parties may appear on the Site. Such materials may include links to other sites operated by advertisers and other third parties. Those parties (and not AcupunctureProfessional) are responsible for ensuring that such sites comply with all relevant local laws and regulations. To the extent permissible by law, AcupunctureProfessional disclaims all responsibility for any error, omission or inaccuracy in such material or its failure to comply with the relevant laws or regulations.
22. Miscellaneous
22.1. Each party will promptly execute all documents and do all things that the other party reasonably requires of it to give effect to the provisions of these Terms.
22.2. The failure of either party to insist upon a strict performance of any of these Terms will not be deemed a waiver of any subsequent breach or default in these Terms.
22.3. If any provision in this Agreement is held to be illegal or unenforceable for any reason, such provision shall be severed and the remainder of this agreement shall continue in full force and effect.
22.4. Each provision of these Terms is severable from the others and no severance of a provision will affect any other provision. You are not permitted to assign any of Your rights, benefits or obligations under these Terms.
22.5. This document embodies the entire understanding and agreement between the parties as to the subject matter of these Terms and supersedes all prior communications and agreements between the parties as to its subject matter. Each party agrees that unless expressly stated in these Terms, that party has not relied on any representation, warranty or undertaking of any kind in relation to the subject matter of these Terms.
22.6. Headings have been included in these Terms for convenience only and are not considered part of, or be used in interpreting, these Terms.
[Last updated 7th June 2015]
This Privacy Statement should be read in conjunction with the Terms and Conditions
Introduction
The preservation of privacy for all users of the AcupunctureProfessional site is of utmost importance to us. To enable us to offer a high quality online experience we need to gather certain types of information about users of the site. We feel that you should understand the terms and conditions surrounding the gathering of information that we collect from users of the site. We take privacy seriously and will work to address any problems or concerns users may have. This Privacy Policy Statement outlines what information we collect from the site, how that information is used, and how to correct or change it. In this policy “you” and “your” refers to the end user, while “we”, “us” and “our” are used to refer to Research Media Pty Ltd trading as “AcupunctureProfessional” and it’s Divisions.
Collecting Information
We use information that users provide about themselves as well as information that is collected from the Learning Management System (LMS) and web-hosting software used to operate the site.
Purchasing information and use of Credit Cards
Any items purchased from Research Media Pty Ltd are denominated in US dollars. If items are available in other currencies (e.g. through Paypal), this will be clearly identified. All product prices are quoted exclusive of GST, however, GST will be indicated and applied to all those for whom it is applicable (e.g. Australian purchasers). All transactions are encrypted by a minimum 128bit SSL certificate on a secure third party platform. Shipping and handling charges may apply for physical goods. Goods can be sent anywhere in the world, import taxes (if any) are the customers responsibility.
Users can purchase our courses using their credit card on our third party payment processor. This processor is a Level-1 e-commerce application service provider and is PCI compliant. Your credit card details are kept safe in the following ways:
- Secure hosting of the shopping cart and order forms.
- Encryption of credit card data received through orders.
- Encryption of purchase data passed to your payment processor(s).
- All users are required to sign in and have periodic password changes.
- Any credit card data manually entered by a user is sought out and encrypted.
- Limits user access to stored credit card data.
- Undergoes periodic third-party audits and tests.
You can find a copy of the PCI compliance certificate here.
Orders for digital (online products) are processed delivered immediately through our secure third party payment processor and accessible on the website as a multimedia file or document available for digital download. Bonus material that may be included in your purchase may be delivered at a later date as specified on the product page. Physical goods can be expected to be received within 14 working days or longer if outside Australia. In the event that a product is out of stock, you (the customer), will be contacted within 3 working days.
Refunds
Refund of digital products (such as videos, webinars, pdf documents, mp3 audio tracks) is offered up to 30 days from purchase, depending upon the use of the digital product. All data files for which a refund is approved must be immediately and permanently removed from all hard drives and smart (mobile) devices.
Information provided by users
Like most online organizations AcupunctureProfessional gathers and tracks information that users provide through registration and subsequent access to the site. This includes name, email, address, phone number, professional, practitioner registration and ID.
On this website, you can encounter the Content Lockers which may ask you to sign in, subscribe, enter your name or perform other actions to get access to the locked content.
Using your email address
When you enter your email or sign in through social networks, you agree to that your email address will be added to the subscription list for sending target news and special offers. You can unsubscribe at any time by clicking on the link at the end of any of emails received from us.
Social Apps & Permissions
When you sign in through social networks, the Content Locker may ask you to grant permissions to read or perform some social actions. The Content Locker retrieves only the following information (according the Privacy Policy of this website):
- Person name
- Email address
Content Locker never collects other data and never publish anything in social networks from your behalf without your permissions.
After unlocking the content, the Content Locker removes all the access tokens received from you and never uses them again.
Information collected from the LMS and web-hosting software
The information gathered from the LMS assists in offering the most appropriate site functions for the user. The LMS automatically identifies users as they login and records their use of the site. Information collected includes the identity of the user; the date and time when a user logs in to the site; the places on the AcupunctureProfessional site a user visits while logged in; the courses and activities a user participates in and the activity undertaken as part of those courses. This information is a critical part of offering online learning activities and being able to provide the user with accurate information for their CPD Records.
We also collect aggregated anonymous information about site usage. Collecting aggregated information about overall patterns of site use allows us to modify and improve the site and services to best serve your professional development requirements.
Information Collected and How to Change It
AcupunctureProfessional collects and stores personal information as you have supplied to us including your name, postal address, email address, country of professional registration, and professional body or regulatory authority registration number.
When you complete CPD activities using materials that are available on the site, a record of this activity is automatically added to your CPD record. All information concerning personal details can be viewed and edited using ‘Edit Profile’ [click on your username in the top right of the screen after logging in]. CPD activities that are manually entered into your CPD Record are available to view and edit via the ‘View My CPD Record’ pages of the site.
Information Storage
Information you provide to AcupunctureProfessional and information concerning your use of the site may be held at AcupunctureProfessional offices (or on third party secure servers) in London and Sydney. Under the UK Data Protection Act 1998 (UK) and Privacy Act 1988 (Australia) you have the right of access to, and correction of, your personal information held by AcupunctureProfessional. If you wish to know what information we hold about you, please e-mail us using the online contact form or postal addresses detailed under Contact Us.
Use of Cookies on the AcupunctureProfessional website
A cookie is a small text file that resides on your computer and is accessed by the server that originally created the cookie. Most web browsers are set to accept cookies. However, if you do not wish to allow any cookies you may set your browser to disable cookies but you will not be able to take full advantage of many of the features available on the site. The use of cookies enhances your experience of what is offered on the website. We also use cookies to operate the registration system and you will need to activate cookies in order to register as a new user of the site.
Cookies in and of themselves do not personally identify users, although they do identify a user’s browser. The cookies simply contain a unique identifier which helps us to know what our users find interesting and useful on our website. Cookies can assist us in determining how people use the site and which features and activities are effective, which helps us to improve the services offered on the site.
How do we use cookies?
We use technologies, such as cookies, to customise content and advertising, to provide social media features and to analyse traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners.
How to control cookies
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
Disclosures we might make
We will disclose information we maintain when required to do so by law such as might occur in response to a court order or in response to a request by a law enforcement agency.
With your permission, or at your request, we may disclose information we maintain to your accrediting agency for the purposes of providing a summary of your activities. Summaries DO NOT include test scores or other detailed assessment related information which is always held confidentially.
Promotional Mail
Unless you have otherwise indicated, we may, from time to time, email you information on selected products and services that may be of interest to you as a healthcare professional. You may opt out of receiving this information by unsubscribing to our email newsletter by clicking on the unsubscribe link included in all email. WE HATE SPAM AND ACUPUNCTUREPROFESSIONAL WILL NEVER SELL, TRADE OR OTHERWISE MAKE AVAILABLE YOUR PERSONAL DETAILS TO THIRD PARTIES.
Future Changes
From time to time, all our terms, conditions and policies are reviewed and may be revised. AcupunctureProfessional reserves the right to change its privacy policy at any time and notify you by posting an updated version of the policy on our web-site.
Further Information About Privacy
In the UK visit the web-site of the Information Commissioner’s Office http://www.ico.gov.uk
In Australia visit the web-site of the Australian Federal Privacy Commissioner http://www.privacy.com.au
[Last updated 7th June 2015]